Computers
Slow PCs and Macs, updates, software, new-device setup, email, files, and general troubleshooting.
Local tech help for Eureka Springs & Carroll County
Technology should make life easier. I’m here when it doesn’t.
Friendly, in-home and small-business tech support without judgment, pressure, or confusing jargon. Computers, phones, Wi-Fi, printers, photos, security, and more.
Veteran-owned
Local in-home service
Plain-English help
How I can help
Practical help for everyday technology problems
From one stubborn printer to a whole house full of connected devices, we’ll work through it together.
Phones & tablets
iPhone, iPad, and Android setup, account help, photos, apps, accessibility, and device-to-device moves.
Wi-Fi & networks
Weak signals, dead zones, new routers, mesh systems, device connections, and safer home networks.
Printers & peripherals
Printer setup, scanning, webcams, monitors, external drives, and the cables that make it all work.
Photos & backups
Move, organize, and protect important photos and files with practical local or cloud backups.
Security & scams
Account security, password help, malware checks, safer settings, and an honest second opinion on suspicious messages.
Simple, upfront pricing
Get help without wondering what it will cost
Many typical quick fixes cost about $50. More advanced or time-consuming assistance costs more.
Typical quick fix
About $50
For straightforward problems that can be diagnosed and resolved quickly.
More advanced help
Price discussed first
I’ll ask a few questions, explain the likely cost, and get your approval before doing work that would cost more.
Learn without feeling rushed
Friendly classes for real-world technology
Bring your questions. Classes are designed for normal people—not computer experts.
$20 per session
Beginner Computer Classes
Recurring, approachable lessons covering computer basics, the internet, email, files, and everyday tasks.
$50 per person
Cybersecurity Workshop
Scams, passwords, multi-factor authentication, safer browsing, account recovery, and practical protection.
$100 per hour
Private Lessons
One-on-one help for Windows, Mac, iPhone, iPad, Android, photos, online services, or a specific goal.
Small-business support
A local technology partner when you do not need a full IT department
I help local businesses keep computers, Wi-Fi, printers, point-of-sale equipment, backups, and staff technology working reliably.
- On-site business support (non-emergency): $120/hour
- Monthly support plans available
- Network and device documentation
- Staff training and cybersecurity guidance
- Practical recommendations without unnecessary upselling
Meet your Nerdy Neighbor
Local expertise with a neighborly approach
I’m John Ross—a Eureka Springs technology professional (nerd), certified GISP (map nerd), and Marine Corps veteran. I grew up here, graduated here, and met my wife here. As soon as we were able, we brought our family home to Eureka Springs.
I started Nerdy Neighbor because too many people are left feeling embarrassed, overwhelmed, or pressured when they need technology help. My goal is to give my neighbors patient answers, clear choices, and practical help without judgment or confusing jargon.
Ready to get unstuck?